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outdoor stairlift

Everything You Need To Know About A Stairlift Service

It’s time for your stairlift service, but you’re not sure what to expect. Keep reading to learn everything you need to know from the experts.

What's The Difference Between A Service & Repair?

A repair will rectify a specific issue with your stairlift. This could include breakages, physical damage and electrical faults. You won’t need a repair often, only when a problem arises. However, services can be scheduled and should be performed periodically to look for defects and ensure your product is working as it should. Forgoing services will diminish the quality of your stairlift, which can drastically reduce its lifespan. A repair is also more expensive than a service — which adds up depending on the extent of the damage. Therefore, servicing your machine saves you cash in the long run.

Why Do I Need A Stairlift Service?

To put simply, you need a service to ensure your stairlift is working as intended. You should aim to have a service every six months, but once a year is the absolute longest you should go between services. If you don’t, any issues or quirks your stairlift develops will go undetected. As a consequence of negligence, you’ll have to fork out your hard-earned cash for an expensive repair. Or, in severe circumstances, a complete replacement. Your safety first and foremost is pivotal, so checking your stairlift for any damages that could compromise your health is crucial. Your engineer will check the batteries, moving parts and stiff components for appropriate treatments. This can include lubrication and replacing parts that are worn-and-torn. They’ll ensure first and foremost that your machine is fit for purpose and safe to use.

empty stairlift on stairs

How Can I Look After My Stairlift?

Outside your scheduled services, there are things you can do to keep your stairlift in prime condition. Keeping your machine free of grime and dust that could penetrate the interior mechanisms is an important part of routine maintenance. Depending on your model cleaning techniques will vary, but a wipe down with a damp cloth to prevent a build-up of debris will usually suffice. Although obvious advice, you should always adhere to the manufacturer’s guidance on how to use the machine. Improper usage can cause a host of premature problems and damages to your stairlift.

Frequently Asked Questions

It depends on the model of your stairlift. Some provide free servicing for a certain period of time, so it’s important to be aware of your manufacturer’s warranty before issuing a service. We endeavour to keep our prices as low and affordable as possible.

You may be able to apply for a grant to cover costs depending on your circumstances. You can apply for a grant from the Disabled Facilities Grant and Independence at Home.

As with most things, it depends on the quality of the product and how well you look after it. With regular servicing, you can get the most out of your product and extend its longevity. Some stairlifts have the potential to last between 7-20 years, but this is conditional on the level of maintenance you commit to. The more you put into your stairlift, the more you get out!

Call Dolphin Stairlifts Today For A Stairlift Service

If you’re in need of a stairlift service, contact Dolphin Stairlifts today on 01736 850044. Our friendly and reliable team are more than happy to assist with any questions or concerns. We’ll get your stairlift running like new in no time.

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