My stairlift is an invaluable asset; it should enable me to stay in this house for some years to come. I wanted the right stairlift for my staircase with the highest quality installation possible at the most affordable price I could find. After researching the capabilities and reputations of UK suppliers & manufacturers I decided that I wanted a Thyssen stairlift. I completed two online forms with my details and requirements (particularly the fact that my space-saver staircase is unique and unusually steep). Immediately, I began to get phone calls, lots of phone calls … Nearly all the callers challenged my choice, claiming that they had suitable and cheaper alternatives, but none could “talk technical”; they just wanted me to buy what they had. I was looking for a Company that would listen to my requirements and give me a convincing technical response. So I began again, this time making my own calls to SW installers. As soon as I spoke with Chris at Dolphin Stairlifts Cornwall, I realised I was on the right track. When Ben made an initial survey visit, he shared extensive knowledge about stairlifts and installations. I learnt a lot. Later, when Tommy was explaining the suitability of different Thyssen variants for my staircase, I realised that the rail layout I had envisaged could be improved. Tommy quoted both new and reconditioned options for the stairlift; I opted for reconditioned. Everything progressed smoothly.Tommy returned to generate the precision 3D plan that Thyssen needed to make new rail sections to fit the shape of my staircase exactly. When Thyssen delivered them, Ben and Chris came promptly to fit and commission the stairlift. All work was carried out with thoughtful accuracy and tidiness. All furniture was moved back into place and there was no cleaning up for me to do. The end result is far better that I’d hoped for and it wouldn’t have been acheived without such satisfying interaction between installer and customer. I recommend Dolphin Stairlifts Cornwall, unreservedly.
The Lads were very polite and there Work was Excellent and Spotless and after they had finished they explained everything to the Staff in the house you cant ask for more. and I would recomend thrm to anyone so thanks Lads thank you very much
The two gentlemen who came to install my stairlift ,they were polite and left my house with no cleaning up to do perfect installation very pleased can’t thank them enough
They were Excellent All I can say is thank you for the men that fitted a stairlift for Terence. They were Excellent at there job and very Clean and profeshanall and tidey and explained everything to the Staff at his house. and I would recommend them to anyone so Thanks Lads from Terence and all of us.
Couldn’t be happier after a reluctant fitting of a stair lift for my Father, but it is perfect. It is subtle, hardly noticeable and couldn’t be simpler to operate. We can leave it out of sight. A simple, perfect service from start to finish from a very professional and knowledgeable company. Tommy was so helpful and the installation team were charming, polite and very thorough. I highly recommend Dolphin Stairlifts.
Downalong St Ives
Very Professional Service My cottage is old and the stairs are both steep and narrow. Tommy took a lot of time and effort to make sure that the design and function of a stairlift would work perfectly under these conditions. And it did. Expertly fitted by Ben & Chris it has dramatically improved my life, and as a bonus the design and appearance of the lift is modern and very pleasing to the eye. I cannot praise Tommy and his team enough. They inspire confidence the moment you meet them. Thank you for an excellent product and service.
After Care Thank you for your attention to our stairlift. Chris is to be congratulated he wore a facemask left his shoes at the door and carried out his work cheerfully and expertly and resolved the problem.
Peter and Brenda Mackie
Not what was expected The stairlift was something I had fought against for so long. When Tommy came to visit it had become a real necessity but still one I didn’t want. With his down to earth approach and honesty I could see how the lift could improve my life. The estimated time for delivery was spot on and the two fitters, Ben and Chris, were simply brilliant. We were told the fitting would take 4 hours and that was exactly correct. The place was left clean and tidy and the explanations were excellent. Thank you so much and we would recommend you at any time.
Jane and Peter Alsworth
Excellent fit! So I’m a tall oversized chap with an awkward dogleg in the staircase making a good fit very difficult. Eventually a choice of 1 stairlift from Platinum was measured for allowing me a couple of inches head, leg and shoulder space along with perfect height to get on and off, plus it parks out the way. Brilliant job fitting, but the measuring especially important. Couldn’t fault either.
Stiltz lift installed into a new build. Age proofing for later years From the first contact with Tommy and Chris at Dolphin Stair lifts couldn’t fault the advice and service given. Absolutely delighted with the Stiltz lift and remarks have already been made about the modern style. So Thank you.
It has been an absolute delight to deal with Tommy and his team. Tommy dealt with our enquiry incredibly promptly and dealt sensitively with my Mother for whom the lift was needed. The installation could not have gone more smoothly and the gentlemen who undertook the installation were, clean, efficient and very polite. I would have no hesitation in recommending this company to family and friends. Thank you very much, this has proved a life changer for my Mother and will enable her to stay in her own home for much longer.
Wonderful service installation perfect very pleased both with lift and Chris who installed, if you have a lift from this company you will not be disappointed many thanks
It has been an absolute delight to deal with Tommy and his team. […] Thank you very much, this has proved a life changer for my Mother and will enable her to stay in her own home for much longer.
Excellent service, friendly staff and good price – very pleased.
showroom Very good showroom with many stairlifts to try